Privacy

This Privacy Policy outlines how Brainsick ("we", "us", or "our") collects, uses, and protects your personal information when you visit or shop on our website, shopbrainsick.com. This website is powered by Shopify, an e-commerce platform that provides us with the tools to manage our online store and process transactions.

1. Information We Collect

When you use our site or services, we may collect the following personal information:

  • Directly from you: Your name, shipping address, payment information, phone number, and email address.
  • Automatically: Information about how you interact with our site, such as device type, IP address, browser type, and browsing behaviour (via cookies and similar technologies).

2. How We Use Your Information

We use your information for several purposes, including:

  • To process orders: To fulfil your orders, including payment, shipping, and customer service.
  • To improve our services: To personalise your shopping experience, enhance our website, and communicate with you about your account or purchases.
  • For marketing: (If on the VIP / early access list) To send site passcodes, advertisements or special offers (you can opt-out at any time).
  • For security: To detect and prevent fraud or malicious activity.

3. Cookies

Our site uses cookies to improve your experience, such as remembering your preferences or analysing how you use our website. You can control cookie settings in your browser, but disabling cookies may affect your experience.

4. Security and Retention

We take all steps to protect your personal information. We only keep your data for as long as necessary for our business operations or to meet legal requirements.

5. Third-Party Links

Our site may contain links to other websites. We are not responsible for the privacy practices of these external sites. Please read their privacy policies before providing any personal information.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us: